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Intercom integration

Hi, I am interested in adding intercom to my editor x site and I have the ability to add the code to the body tag from the "custom code" page in settings but I can only add code for "visitors" as I can't seem to figure out how to pass user data to that code script. Have you every worked with something like that? Here is the code snippet:

4 answers0 replies

Comments (4)

The Wix Wiz

Dec 26, 2023

Hi Seth,

I would recommend taking a look at this documentation for communicating with an HTML element from the page using Velo: https://www.wix.com/velo/reference/$w/htmlcomponent/postmessage Best, Eitan

Seth Clayton

Dec 09, 2023

That is the issue im having is passing user data through an HTML script. Is that possible or not?

velo-ninja

Dec 10, 2023

Replying to

Generating COMMUNICATION between ...

a) Wix-Page

...and....

b) HTML-Component (iFrame) or on a CUSTOM-ELEMENT possible !!!!

Edited

velo-ninja

Dec 09, 2023

Already tried to use a HTML-Component on your Wix-Page?

Not? Maybe you want to test it....

Here some recoded/redesigned code for you.....

<!DOCTYPE html>

<html lang="en">

<head>

  <meta charset="UTF-8">

  <meta name="viewport" content="width=device-width, initial-scale=1.0">

  <title>Intercom Example</title>

</head>

<body>

  <script>

    window.intercomSettings = {

      api_base: "https://api-iam.intercom.io",

      app_id: "jtdfqth6",

      name: "John Doe", // Replace with the actual name of the user

      email: "john.doe@example.com", // Replace with the actual email of the user

      created_at: 1637518800 // Replace with the actual signup date as a Unix timestamp

};

  </script>

  <script>

    (function() {

      var w = window;

      var ic = w.Intercom;

      if (typeof ic === "function") {

        ic('reattach_activator');

        ic('update', w.intercomSettings);

      } else {

        var d = document;

        var i = function() { i.c(arguments); };

        i.q = []; i.c = function(args) { i.q.push(args); };

        w.Intercom = i;

        var l = function() {

          var s = d.createElement('script');

          s.type = 'text/javascript'; s.async = true;

          s.src = 'https://widget.intercom.io/widget/jtdfqth6';

          var x = d.getElementsByTagName('script')[0];

          x.parentNode.insertBefore(s, x);

};

        if (document.readyState === 'complete') {

          l();

        } else if (w.attachEvent) {

          w.attachEvent('onload', l);

        } else {

          w.addEventListener('load', l, false);

    })();

  </script>

</body>

</html>

Add a HTML-Component onto your site.
Put the shown code into your HTML-Component.
Save the changes.
Publish your website.
Have fun.

But, of course your task is still not FINISHED!!!

6) You will have to add some code --> to generate a code-based communication between your Wix-Page and the HTML-Component (like you already mentioned).

You will find your solution in the VELO-APIs !!!