Few weeks ago, I purchased Pro version of PDF Generator app and have been facing problems to generate dynamic PDF. My URL template has text elements connected to a dataset which are updated with clients’ contracts information. I have included in my template page IDE a Velo code similar to the one indicated in your tutorial in order to make sure the dataset filter is applied after the dataset is fully loaded, however the generated PDFs show the text elements in blank, even when I press the widget download button after all the elements in the page have already been loaded and their data are properly showed in the page. It seems the widget always captures a template screenshot immediately after its page is loaded, but still before the dataset is updated, no matter when the downloaded process is started.
Last week, I reported this issue to support@thewixwiz.com, but got no response.
I would really appreciate you could give me any clue on the potential causes of this issue!
Thanks a lot!
Hi Nivaldo, Thanks for using the PDF Generator app!
Please note that when your template link is sent to the server for PDF generation, it loads the page anew. Having the page preloaded in your browser will have no affect on the outcome.
I would try opening the template url in an incognito window and make sure the data loads ask expected within 30 seconds. If that is not the case, it should point you in the right direction for what might be going wrong. (For example data set to admin permissions).
If you would like us to look into this further, can you please provide a link to the pdf generation page and template page as well as screenshots of your code? If this is sensitive information, please fill out our contact form and I will get back to you.
Best, Eitan